Shipping

Processing Time

• Orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.

Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout.
• Estimated delivery times:
  • Standard Shipping: 5-10 business days
  • Express Shipping: 2-5 business days

International Shipping

• We currently ship to select international locations. Additional customs fees may apply.

Order Tracking

• A tracking number will be provided via email once your order has shipped.

Shipping Issues

• If your order is delayed or lost, please contact us at shanzhu.pet@gmail.com